We have never and would never sell or share your data to third parties
Our shop needs cookies to run. Cookies put items in the shopping cart and allow you to log in, check out and buy things. You can choose to block the cookies but our site won’t work properly if you do. If you don’t like cookies but still want to buy any product, please contact us using the contact portal on top of the site.
When you use our site, our system logs the time, date the IP address and sometimes the operating system.
If you place an order our system will store your email, your name and your address in our database.
We only use this information in the process of fulfilling the order (contract).
We only add you to our email list if you tick the box to be added to our email or fill in the form for the newsletter. Our newsletter may me managed by nominated company who are GDPR compliant. You can unsubscribe at time by clicking the button at the bottom of every email.
We never sell your data to third parties.
We may share your data in order to fulfil your order with one or more of the following:
Royal Mail - Most of our orders are dispatched via Royal Mail. We pass your name and address to them so they can deliver your order. They are GDPR compliant.
UPS - large and wholesale orders are dispatched by UPS. We pass your name and address to them so they can deliver your order. They are GDPR compliant.
myHermes - Most of our orders are dispatched via myHermes depending on size. We pass your name and address to them so they can deliver your order. They are GDPR compliant.
Parcels2Go - If your order is for outside the UK we may use parcels2go to find the best way of getting it to you. We share name and address with them in order to dispatch your order.
If paying through the site you can pay through PayPal / Worldpay/ Google Pay or Apple Pay. The only payment-based details we hold are the amounts paid and the method used. We do not have access to your card or bank details. Worldpay or other payment gateways are GDPR compliant.
We send out emails in the process of completing your order. One to confirm the order has been placed, and one when we dispatch it.
If you have an account in our shop, you can now access your data. If you click on the my personal data section you can download all the data you have provided to our site.
We do not collect any kind of sensitive data about you.
We have measures in place to protect your data, from being lost, stolen or accessed without authorization. We also have procedures in place to deal with any suspected breach.
This does not include PayPal or our payment gateway partners who you will have to contact directly. We cannot delete you purchase history and must hold that for seven years for tax purposes.